Set up Email Notifications

ClassRanked provides a set of email templates that go out automatically during the course evaluation process. As an admin, you can control:

1. When emails are sent
   1. Either on a recurring schedule (e.g., daily reminders)
   2. Or a set number of days before/after a key event (such as survey opening or closing)
2. The message content
   1. Our email notifications are configured with a default template with the ability for you to add custom messages for announcements, reminders, or links.

To set your email notifications:

1. Navigate to the specific Term in a Survey Project that you would like to set emails for.
2. Once you are in the Survey Project for a specific term, press the "Email Settings" button on the right hand side of the page.
3. You will see 3 tabs, for the 3 user groups that can receive surveys: Students, Instructors, and Admins.
   1. Toggle on the emails for each group that you want to send and set the frequency/activation time and custom message.

The following are the email notifications that can be activated. Where you see [[custom message]] is where your custom message will fit in:

Student - Reminder Email

Purpose: Notifies instructors that surveys are about to open for their students.

Automatic details included: Instructor’s name, date the surveys open, school name.

Behavior: An email is sent on the first day the survey is live and once on the day the survey closes, regardless of frequency. If a student completes all active surveys, they will stop receiving emails.

Instructor - Survey Opening

Purpose: Notifies instructors that surveys are about to open for their students.

Automatic details included: Instructor’s name, date the surveys open, school name.

Instructor - Reminder

Purpose: Notifies instructors that surveys are about to open for their students.

Automatic details included: Instructor’s name, date the surveys open, school name.

Instructor - Survey Closing

Purpose: Reminds instructors when their survey window is about to close.

Automatic details included: Instructor’s name, date surveys close.

Instructor - Results Released

Purpose: Lets instructors know when results are ready.

Automatic details included: Instructor’s name.

Admin - Survey Opening

Purpose: Notifies admins when student surveys are opening.

Automatic details included: Admin’s name, date surveys open, school name.

Admin - Results Released

Purpose: Alerts admins when results are available.

Automatic details included: Admin’s name.

Example Custom Messages

You can paste one of these into the custom message box for templates that allow it:

Adding Custom Questions

For Faculty:

“You can add custom questions to your course evaluations. Instructions are here: Adding Custom Questions for Course Sections.”

For Admins:

“Admins can add questions on behalf of their academic unit. Instructions are here: Admin-Added Questions.”

Login Instructions

For Students:

“Need help signing in? Visit ClassRanked for Students.”

For Faculty & Staff:

"If you have questions on how to login go to: ClassRanked for Instructors.”

General FAQ:

“More help: Sign-In FAQs.”

Prize Messaging

“Complete your course evaluations for a chance to win prizes! Students who submit all surveys will be entered into a raffle for gift cards and other rewards. Your school will share specific details.”