Adding Custom Questions for your Department, Division, School, College, etc.

How to Add Questions to Your Survey

Step 1: Access the Admin Dashboard

1. Log into ClassRanked.
2. Go to the Admin Dashboard by clicking, "Admin" in the menu.
3. Each card on this page represents a survey project for your Academic Unit. Look for the survey card that you would like to add questions to.
4. If your school has enabled the feature, you’ll see an Add Questions button enabled. Else, it will be disabled.

Step 2: Add Questions

1. Click Add Questions on the survey card.
2. You’ll be taken to a question management page.
3. There are two ways to create questions:
   1. Create a new Question (click the blue "Add Questions" button)
   2. Use an Existing Question (click "Question Lookup" button)
4. Some schools disable faculty from creating their own questions, if this is the case the blue "Add Questions" button will be disabled.
5. If using Question Lookup you can select from:
   • School-approved questions
   • Previously created questions (if applicable)
6. Select the questions you want to include and click Add. (THIS IS VERY IMPORTANT)
7. You can delete and reorder questions by clicking the 3-dot menu on the upper right corner of the survey item.

📝 Questions added this way apply to all course sections under your academic unit (e.g., department, college).

Step 3: Confirm and Preview

1. After adding questions, the survey card will display the number of questions added (e.g., "3 questions added").
2. Go back to the previous page you were on by clicking the back button on the upper left corner of the page.
3. Click View Sections to see all the course sections under your academic unit.
4. Click Preview Survey on any section that you would expect to be under this academic unit to verify that the added questions appear at the bottom.

FAQ

I don't see the Admin menu item.

The Admin menu is only visible if your user account has been granted admin permissions for an academic unit (e.g., department, college). If you believe you should have access, contact your school administrator or support@classranked.com.

When I click on the Admin page, I don't see the Academic Unit I am in charge of.

You may not have been assigned to the correct academic unit in the reporting hierarchy. Reach out to your system administrator to confirm your admin role and the associated academic unit.

The "Add Questions" button is disabled.

This can happen for two reasons:

1. Your school has not enabled the question-adding feature for your academic unit or this particular survey.
2. The survey is already live, and your school may have locked question editing during the active collection window.

If you're unsure, contact your school administrator or support@classranked.com.

When previewing the survey, I don't see the questions I just added.

This usually happens when:

• You are an admin over multiple academic units (e.g., multiple departments or a college).
• You added questions under one unit, but you're previewing a course section that belongs to a different unit.

To confirm the questions are applied:

1. Go back to the Add Questions page and check which academic unit you selected.
2. Use View Sections to find course sections that match that unit and preview those instead.

By customizing questions, instructors and academic units can gather more relevant, targeted feedback — when this feature is made available to them.